Frequently Asked Questions
How do I book?
• Add the course(s) of your choice with one click to your basket and proceed to Check out.
• We recommend to create a customer account that not only gives you an overview of all your orders, but also provides you with access to invoices and secure certificates for download.
How do I pay?
• During the booking process you can choose between bank transfer and credit card payment.
How do I prepare for my course?
• After registering for a course, you will receive all the information you need about the schedule and the necessary preparation (e.g. repertoire) in good time.
• For online courses, you need a stable internet connection and a device with a camera and microphone of reasonable quality.
How do I get my certificate?
• To successfully complete a course, you must attend all of the sessions and receive a positive evaluation by the teacher.
• Remote online study must also be completed with an exam.
• After the successful completion of a course your certificate will automatically be ready in the download section of your customer account.
• The respective conditions for a certificate can be found in the detailed description of the course in question.
• The certificate is issued in a copy-protected standard.